thinkBOLD Solutions · Software for local business

We build the software behind main street.

Purpose-built apps for service businesses, fire unions and veterinary clinics, local search that gets you found, and custom software when nothing off the shelf fits.

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Pin 01/05 · Service businesses

Community Connect Pro

Miss the call. Keep the customer.

Illustration: a missed call triggers an automatic text back, the customer replies, and the appointment is booked.

Explore Community Connect Pro →

Pin 02/05 · Fire unions

Union Connect Pro

Reach every member, on every shift.

Illustration: a membership vote notice goes out by text and email and each station acknowledges it.

Explore Union Connect Pro →

Pin 03/05 · Veterinary clinics

Smart Paws

Reminders that bring them back in.

Illustration: a pet owner gets a vaccine reminder, replies with a time, and the visit is confirmed on the calendar.

Explore Smart Paws →

Pin 04/05 · Getting found

YouConnect

Show up where the neighborhood is searching.

Illustration: a business listing syncs to the maps and search listings people use, and a reply to a new review is drafted.

Explore YouConnect SEO → or YouConnect Marketing

Pin 05/05 · Your business

Custom software

Nothing off the shelf fits? We build it.

Illustration: a blueprint of a new app fills in piece by piece, a header, a job list, a schedule and an approval button, until the workflow is ready.

Scope a custom build →

Built for the work

Four industries. Four different apps.

Each platform is built around one industry's day: the jobs a contractor runs, the votes a union holds, the visits a clinic books, the searches a neighborhood makes.

Skip the apps

App 01/04 · Service businesses

Community Connect Pro

Every job, from first estimate to paid invoice.

  • A job board that moves estimate, scheduled, paid
  • Crews, dates and notes on every job card
  • Missed calls turn into booked estimates

App 02/04 · Fire unions

Union Connect Pro

Reach every member, on every shift.

  • A roster organized by station and shift
  • Member votes that reach every station
  • Shift bulletins pinned where the crew looks

App 03/04 · Veterinary clinics

Smart Paws

The clinic's whole day on one strip.

  • A Day Strip of every visit, open gaps marked
  • Schedule rows with the pet, the reason and the length
  • Vaccine and recall reminders that go out on time

App 04/04 · Getting found

YouConnect

Show up where the neighborhood is searching.

  • Listings kept in sync across the maps people use
  • A street-by-street view of where you rank
  • Every new review in one inbox, a reply drafted

Something else?

Need something none of these do?

We build custom apps around the way your business already works.

Scope a custom build →

AI at work

AI that works your front desk.

Skip the AI tour

AI 01/04

AI voice receptionist

Answers when your team can't.

  • Picks up after hours or when the lines are busy
  • Books the appointment on your calendar
  • Sends your team a summary of the call

Illustration: an after-hours call from Rosa. The AI receptionist offers 9:00 or 10:30 on Thursday, books her for 9:00, texts a confirmation and sends a call summary to the team.

AI 02/04

AI text & chat replies

Replies right away, even after hours.

  • Answers your website chat and text messages
  • Handles common questions about your services
  • Sends a booking link when they're ready

Illustration: at 10:42 PM a website visitor asks about emergency repairs. The AI replies with a booking link, and the visit is booked.

AI 03/04

AI review replies

Thoughtful replies, drafted for your approval.

  • Spots new reviews as they come in
  • Drafts a reply in your business's voice
  • Posts it once you approve

Illustration: a new five-star review from Sam arrives, a thank-you reply is drafted, approved and posted.

AI 04/04

AI content & social posts

Your posts, drafted on schedule.

  • Drafts your posts for the week ahead
  • Each post waits for your approval
  • Approved posts go out on schedule

Illustration: a post is written, designed and scheduled, and this week's Monday, Wednesday and Friday drafts are approved in turn.

How it works

From first conversation to launch.

  1. 01

    Tell us about your business

    A short call about how you work today: your customers, your calls, your follow-up, and what falls through the cracks.

  2. 02

    We build your setup

    We configure the platform for your industry, from pipelines and booking to templates and automations, and help move your contacts in.

  3. 03

    Launch, train and grow

    Your team gets trained, the automations go live, and we stay on for support as you grow.

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Pricing

Simple to start. Built to grow.

Community Connect Pro

from $297/mo

  • Built for local service businesses, configured for you
  • Calls, texts, email and chat in one inbox
  • Online booking, reminders and review requests
  • Setup help and ongoing support
Book a demo

Custom apps

Scoped to the job

  • Software built around a workflow you can't buy off the shelf
  • Connections to the tools you already run
  • Priced per project after a free demo
Talk to us

Community Connect Pro plans are $297 and $497 a month (Enterprise from $1,499); Smart Paws starts at $997 a month. Union Connect Pro, YouConnect and custom apps are quoted after a demo.

Skip the sister team

Our sister team

We build the platform. Bold Thinkers Group fills it.

Bold Thinkers Group runs paid ads, social, content, local SEO and crisis communications, and every lead lands in the platform we built for you, with follow-up already wired.

Questions

Good questions, straight answers.

What kinds of businesses do you build for?

Service businesses (Community Connect Pro), fire service unions (Union Connect Pro), veterinary clinics (Smart Paws), and local businesses that need to be found in search (YouConnect). Each platform is built around how that industry works, and when none of them fit, we build custom software for the job.

How much does it cost?

Community Connect Pro plans are $297 or $497 a month, and Smart Paws starts at $997 a month. Union Connect Pro, YouConnect and custom apps are priced after a free demo, once we know what you need.

How is this different from a generic CRM?

Generic CRMs hand you a blank system and leave the setup to you. Each of our platforms is built around one industry's real work: a contractor's job board, a union's roster and votes, a clinic's day of visits, a shop's listings and reviews. Then we set it up for how your business runs.

Can I see it before I buy?

Yes. Book a free live demo and we will walk you through the platform for your industry and answer your questions.

How long does setup take?

Most teams are up and running within a few weeks. We handle the configuration, help move your contacts in, and train your team.

Do you provide ongoing support?

Yes. Every plan includes support and platform updates, and we are available for training as your team grows.

From the blog

Field notes for main street.

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Talk to us

Get a callback.

Tell us a little about your business and the best number to reach you.

During business hours, you'll usually get a call back within five minutes.

  • (307) 317-1478
  • info@thinkbold.solutions
  • Cheyenne, Wyoming
Book a demo